Troubleshooting Welcome Text Messages
If a guest does not receive their welcome text, follow the steps below:
- Verify the guest's mobile phone number in Go Time.
- Verify they have been checked in through Go Time (each attendee should have a green check mark next to their name).
- Re-send the welcome text through the Go Time Bid Assistant areal (Go to Bid Assistant in Go Time and there will be a “Re-send welcome message” button under their name).
For additional information on using Go Time, click here.