Category

Online Bidding: Guest Check-in

The Go Time feature in Greater Giving Online handles Check-In, Auction Sales, and Guest Checkout. When you check your guests in using Go Time, they are automatically sent a welcome text to allow them to start bidding. All that is required is a bidder number, the guests’ mobile number, and an admission allocated to the event. 

  1. On the Project Home, click on Go Time under the Project Tasks header. It will open in another tab on your browser.
  2. Click Checkin Attendee.
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Check In Step 1: Get Name

  1. Type the guest’s name in the Attendee field.
    • Type a portion of the last name to see a list of potential matches. For example, type “sky” to locate “Tchaikovsky”
    • hammer.png next to the name means the Supporter has already been enabled as an Online Bidder
    • ticket.png next to the name means the Supporter has an admission allocated.
    • If a guest is not listed, you can create a new one by clicking Create New Supporter, or by hitting the Tab or Enter key on your keyboard.
  2. Once the correct name appears, highlight the name and click Next.

 ob_guest_chkin_2.png

Check In Step 2: Select Guests

If the guest already has an admission allocated, this screen displays the guest name, bidder number, mobile #, email, table, group, and meal (each of which can be managed under ‘Project Settings’, ‘Edit Go Time Settings’). If the guest does not have an admission allocated, you will see a blank screen. See: CheckIn Attendees for more information on how to allocate admissions during check-in. 

  1. Verify bidder number, email and mobile number. The mobile number and email can be edited by clicking the Details
  2. Check the box next to each guest to check them in and click Next.

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Tip: If checking in a household where one or more of the members self-registered for Online Bidding, advise both members that they are assigned to two separate bidder numbers. They should choose which bidder number to use if they would like to share a bidder number. 

Check In Step 3: Add Credit Card

This area is used to store the credit card to be used for the guest’s purchases. A guest may already have opted to store a credit card prior to the event which will show on file. They may also swipe a credit card at checkout.

  1. Click Swipe Card.
  2. Click within the textbox that appears, and swipe the card with the magnetic strip facing the arrows on the card reader. 
  3. If the card cannot be read you can click Canceland then click Type Manually. Type the credit card number, expiration date, and card holder name. Click OK
  4.  The card Information will automatically populate. Click Finish  and Check-in is complete!

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