Category

Go Time Check-in

No one likes to stand in a line. So why make your guests do it? Go Time’s Checkin process is designed specifically for getting your guests in the door and into your event proper. Graphically simple, it streamlines the process for your volunteers for a hassle free experience. Go Time is accessed through your Project Tasks, and is only a few quick, simple steps to check your attendees into your event. 

  1. On the Project Home, click on Go Time under the Project Tasks It will open in another tab on your browser.
  2. Click Checkin Attendee.
  3. Choose an attendee by typing their name in the Search bar, a list will auto-generate based on what you type.
    • If a guest is not in your database, you can create a new one by clicking Create New Supporter, or by hitting the Tab or Enter key on your keyboard.
  4. Click Next.
  5. Make a check next to the ticket the Supporter is using. If they do not have a ticket, you can assign them a Complimentary Ticket, Sell New (adds a ticket sale), or Use Existing (allows you to search for a purchaser).
  6. If necessary, you can also update Address, Bidder Number, Phone, and Email using the Guest Info button.
  7. Click Next.
  8. If the supporter has a credit card on file (saved from the Project Website) it will show up here. If not, click Swipe Card.
  9. Click within the textbox that appears, and swipe the card.
  10. The card Information will automatically populate. Click Next and you are finished!

See: Go Time Check-in/Check-out Video 

 

If no admission appears in the verification area:

New Admissions - If you need to sell a new admission package to a guest - for example a Walk-in:

  1. Click Sell New.
  2. Choose the Admission Package by name or number.
  3. Enter the Sale Quantity.
  4. Click Sell Admission.
  5. Click the Checkin box next to each guest’s name you are checking in. You may select only one member of a household, if needed.
  6. Use Details to update Group, Table, Meal, Email, or Mobile Number
  7. Click Next.

Use existing admission - If this attendee is the guest of another - for example a Sponsor's guest:

  1. Click Use Existing Admission.
  2. Type the Purchaser’s name or bid number.
  3. Check an Unallocated admission for each guest you are checking in.
  4. Click Use.
  5. Click the Checkin box next to each guest’s name you are checking in. You may select only one member of a household, if needed.
  6. Use Details to update Group, Table, Meal, Email, or Mobile Number
  7. Click Next.

Not tracking Admission - This step is only available if you are not using Greater Giving to track seats allocated.

  1. Click Complimentary.
  2. Enter the number of admissions to add, this will automatically be allocated.
  3. Click Add Admissions.
  4. Click the Checkin box next to each guest’s name you are checking in. You may select only one member of a household, if needed.
  5. Use Details to update Group, Table, Meal, Email, or Mobile Number
  6. Click Next.

 


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